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Common Questions

DataRay's standard terms of payment are prepayment in full. Subject to approval, you may be granted standard Net 30 credit terms.

To apply for credit terms, we require at least three trade references. For each, please provide a contact in the accounting department, an email address, and a phone number. The credit approval process is dependent on the response time from the trade references. Contact [email protected] to start the approval process.

Online orders require payment via credit card or bank transfer. Payments made by credit card are subject to a 3% transaction fee.

Customers located within North America can create a login to our website to view prices. Global customers can contact their local distributor for pricing, or email [email protected] for export pricing.

We provide our software at no additional cost when you purchase a system, with no license management issues to worry about. As long as you own a DataRay product, and have agreed to the DataRay Software Installation & Use License Agreement, you may use the software free of charge.

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